0

Discussion topic: Voice light not on

Reply
Avatar for PaulK
Level 1 icon
What's this?
This message was authored by: PaulK

Message posted on ‎20 Sep 2023 06:17 AM

Voice light not on

Along with numerous other customers last night our internet and voice light went off. This morning the internet light and other 2 green lights are now all on and internet working again . However, the voice light (which was orange last night) is now not on at all. Help please?

Report post
Post 1 of 2
369 Views
0 Likes
Reply
Reply

All Replies

Confetti Ring
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎20 Sep 2023 06:29 AM

Re: Voice light not on

Posted by a Superuser, not a Sky employee. Find out more

Have you tried a reboot of your hub as per this:

 

https://www.sky.com/help/servicestatus/broadband-and-talk

 

Reported on: 19 Sep 2023 22:50 PM

We are aware that some Sky Broadband customers have been experiencing issues. Our engineers have now resolved this however If you continue to experience issues please complete a power reset on your Sky Broadband Hub. We apologise for any inconvenience caused.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 2
360 Views
0 Likes
Reply
Reply