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Discussion topic: Ghost telephone calls

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This message was authored by: JacquiLay

Ghost telephone calls

For the last two days I've had calls where when I answer it it hangs up.  When I check the number it is 009196744<removed>.  Does this allow them to hack my account?

 

moderator note: removed some digits from the number

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This message was authored by: caesarome

Re: Ghost telephone calls

Posted by a Superuser, not a Sky employee. Find out more

Do you use the Sky Talk Shield, if so check to see if you can block this number:

 

https://www.sky.com/help/articles/sky-talk-shield-using-star-and-block-lists

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This message was authored by: Mark39

Re: Ghost telephone calls

Posted by a Superuser, not a Sky employee. Find out more

@JacquiLay wrote:

Does this allow them to hack my account?


Not directly. But as you've answered,  it confirms to the caller that your number is active, and if the caller is someone out to scam you, you may receive further fraudukent or spam calls, so be wary. Make sure you can verify that the caller is genuine if you receive odd or unexpected future calls

 

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