Fibre means phone cannot dial out

[El33]

Morning

I had fibre installed a few weeks ago and since then my landlord hasn't been able to make outbound calls. I have ensured the phone is plugged into the right part of the new Sky kit. Any thoughts?

[Mark39]

@El33 I think we're missing some detail here. What does your landlord have to do with you having fibre installed?

[El33]

• Typo! So sorry, that should read land line!

[Mark39]

No worries @El33 I should have guessed that! When was your fibre service activated? Black broadband Hub or white?