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Discussion topic: Copper switch off

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This message was authored by: Martyn63

Copper switch off

Will sky send me a VOIP adapter when copper phone line switched off to plug into router
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This message was authored by: Mark39

Re: Copper switch off

Posted by a Superuser, not a Sky employee. Find out more

@Martyn63 no, your phone will plug directly into the socket at the back of your router. If your router doesn't have a phone socket on the rear panel, a replacement router will be sent to you.

This message was authored by: TimmyBGood

Re: Copper switch off

Posted by a Superuser, not a Sky employee. Find out more

@Martyn63 

 

I'm not aware of any ISP which does so: it's much simpler for them to issue a router which contains an Analogue Telephone Adaptor.

 

If you currently have a Sky Hub model which pre-dates the SR203 Broadband Hub then they should already have been in touch about replacing it.

 

The Broadband Hub, Max Hub and Gigafast+ Hub all contain an ATA.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: Tommy2

Re: Copper switch off

As @TimmyBGood  mentioned all new Sky Hubs contain adapters which essentially emulate a traditional telpehone socket so you can just plug your phone straight in there. If you have a Sky hub which doesnt have one then im sure they'll send you a new one as ISPs are responsible for ensuring customers have a smooth transition to VOIP. 

Sky Ultimate TV with Sky Cinema on Sky Steam Puck with WI-FI
Sky Full Fibre 500mbps
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