Talk
0

Discussion topic: Digital phones

Reply
AnnaLJ
What's this?
This message was authored by AnnaLJ This message was authored by: AnnaLJ

Digital phones

‎02 Oct 2022 04:27 PM

We have just transferred our broadband and landline to sky! Now when we was with BT they gave us these digital phones! Just tired to set them up with our sky hub and they are not working! Am I doing something wrong or is it because they are BT phones that they won't work! 

Report post
Post 1 of 7
1,254 Views
Reply
Reply

All Replies

Mark39
What's this?
Superuser
This message was authored by Mark39 This message was authored by: Mark39

Re: Digital phones

‎02 Oct 2022 04:42 PM - last edited: ‎02 Oct 2022 04:43 PM

Posted by a Superuser, not a Sky employee. Find out more

They're not compatible with the Sky phone service, I'm afraid. Sky currently don't have an equivalent.

Report post
Post 2 of 7
1,248 Views
Reply
AnnaLJ
What's this?
Topic Author
This message was authored by AnnaLJ This message was authored by: AnnaLJ

Re: Digital phones

‎02 Oct 2022 04:51 PM

Thought so! Can I just buy normal phones do you think and they will work with my hub? It says on the hub it's voice ready as we are digital here! 

Report post
Post 3 of 7
1,241 Views
Reply
0 Likes
Mark39
What's this?
Superuser
This message was authored by Mark39 This message was authored by: Mark39

Re: Digital phones

‎02 Oct 2022 05:06 PM

Posted by a Superuser, not a Sky employee. Find out more

If the Hub Voice light is lit you have Sky VOIP. Yes, you can connect any standard phone handset to the socket at the back of the Hub. You might find a cordless phone convenient. 

Report post
Post 4 of 7
1,233 Views
Reply
AnnaLJ
What's this?
Topic Author
This message was authored by AnnaLJ This message was authored by: AnnaLJ

Re: Digital phones

‎02 Oct 2022 05:19 PM

Yep the light is on the voice part! 
Thankyou for your help! 😊

Report post
Post 5 of 7
1,228 Views
Reply
Daniel0210
What's this?
Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Digital phones

‎02 Oct 2022 05:34 PM

Posted by a Superuser, not a Sky employee. Find out more

@AnnaLJ 

FYI additional old style phone sockets around the house will no longer work. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
INFORMATION FOR SKY+ USERS: From 29th October 2024 you will no longer be able to pair your viewing card to a Sky+/Sky+HD box that the card is not already paired to, so if your Sky box fails you can’t replace it and you'll need to move to either Sky Q, Sky Glass or Sky Stream to access Sky content
Report post
Post 6 of 7
1,224 Views
Reply
AnnaLJ
What's this?
Topic Author
This message was authored by AnnaLJ This message was authored by: AnnaLJ

Re: Digital phones

‎02 Oct 2022 07:31 PM

Thank you we have got the new style already installed into our house now! 

Report post
Post 7 of 7
1,215 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 80 minutes

New Discussion