Discussion topic: Digital phones

This message was authored by: AnnaLJ · ‎02 Oct 2022

We have just transferred our broadband and landline to sky! Now when we was with BT they gave us these digital phones! Just tired to set them up with our sky hub and they are not working! Am I doing something wrong or is it because they are BT phones that they won't work!

This message was authored by: Mark39 · ‎02 Oct 2022

They're not compatible with the Sky phone service, I'm afraid. Sky currently don't have an equivalent.

This message was authored by: AnnaLJ · ‎02 Oct 2022

Thought so! Can I just buy normal phones do you think and they will work with my hub? It says on the hub it's voice ready as we are digital here!

This message was authored by: Mark39 · ‎02 Oct 2022

If the Hub Voice light is lit you have Sky VOIP. Yes, you can connect any standard phone handset to the socket at the back of the Hub. You might find a cordless phone convenient.

This message was authored by: AnnaLJ · ‎02 Oct 2022

Yep the light is on the voice part!
Thankyou for your help! 😊

This message was authored by: Daniel0210 · ‎02 Oct 2022

@AnnaLJ

FYI additional old style phone sockets around the house will no longer work.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: AnnaLJ · ‎02 Oct 2022

Thank you we have got the new style already installed into our house now!

Discussion topic: Digital phones

Digital phones

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