Dialling Northern Ireland using 048

[HostMonkey]

About a week ago the ability to callI Northern Ireland from Ireland using the 048 prefix stopped working.

now when I call a Northern Ireland number using this prefix I get an engaged tone even when I know the phone is not engaged.

Does anyone know how to get this fixed? Been a sky talk customer for years and never had an issue

[Jason-]

Hello @HostMonkey, we're sorry to see your having problems making calls to Northern Ireland numbers from your Sky Talk landline. I'll send you an invite to a private chat shortly and we can get you chatting to our Community team in the Republic of Ireland to help get this working for you 😊
 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Thanks, Jason-

[HostMonkey]

Thanks Jason,

it has now been resolved, thanks for your assistance in the background,

regards

martin

[Jason-]

Good Morning @HostMonkey, great to see this is working again for you and sorry for any inconvenience caused. 

If you do have any other questions then please don't hesitate to get back in touch. Have a great weekend! 👍🏻

Cheers, Jason-