Discussion topic: Check line cord message on phone
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 03 Jan 2023 01:20 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Check line cord message on phone
Hi
i switched from BT to sky talk in December and the landline hasn't worked since. I also upgraded to sky fibre at the same time. The broadband works fine.
all I get is a please check phone cord message. I've done all the usual checks.
has anyone got any suggestions?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 03 Jan 2023 01:23 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Check line cord message on phone
Does your sky router have a voice light on it that is lit up and if it does is your phone cable plugged into the back of it ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 03 Jan 2023 01:28 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Check line cord message on phone
Hi their is a voice light on the router but it's not lit. I've tried plugging the phone into the router but get the same msg
Message posted on 03 Jan 2023 01:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Check line cord message on phone
See if you can run this line test to see if a fault is found outside of your property and if something is found you can book an engineer repair, ignore the fact it says it will test your broadband:
You can also run this test via the MySky app.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 03 Jan 2023 01:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Check line cord message on phone
All tests came back ok.(green tick)
But did see a slow Wi-Fi message
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page