09 Jun 2024 01:05 PM
Cannot make or receive calls
09 Jun 2024 01:08 PM
Posted by a Superuser, not a Sky employee. Find out moreA few questions:
Is this a new issue ?
Have you changed your broadband package recently ?
Are on the lights on your hub lit up ?
09 Jun 2024 01:12 PM
New fault
09 Jun 2024 01:13 PM
New issue
09 Jun 2024 01:18 PM
Posted by a Superuser, not a Sky employee. Find out moreYou haven't answered the other two questions @caesarome asked but in the meantime you can try the below line test. Disregard it saying it will test your broadband https://www.sky.com/help/articles/fix-phone-problems-start
09 Jun 2024 01:20 PM
Haven't changed broadband package and all lights are green
09 Jun 2024 01:27 PM
Posted by a Superuser, not a Sky employee. Find out more
@Robbo00 wrote:
Haven't changed broadband package and all lights are green
Try powering off your broadband hub for one hour then power it backup again.
09 Jun 2024 02:04 PM
Already tried that and still no good
09 Jun 2024 05:18 PM
Still not working
09 Jun 2024 05:24 PM
Posted by a Superuser, not a Sky employee. Find out more
@Robbo00 wrote:
Already tried that and still no good
Tried what? Two suggestions made here.
09 Jun 2024 05:48 PM
Turning off router for an hour
09 Jun 2024 05:52 PM
Posted by a Superuser, not a Sky employee. Find out moreSee @Daniel0210's post. Try the line test.
09 Jun 2024 06:00 PM
I did that earlier all ok
09 Jun 2024 08:28 PM
Still not working
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