Can’t use landline

[John693]

My landline is ringing but when I answer the phone line is dead. I can't make calls or receive them. 

[Mark39]

@John693 are you new to Sky broadband/landline? Or recently upgraded your broadband technology?

Or has your landline with Sky been working ok up to now?

[phil1pete2]

can someone please check my landline and repair

[Mark39]

@phil1pete2 nobody here can do that- we're customers, same as you. If you can give us some details, we'll try to guide you.