Discussion topic: Can’t make or receive calls

This message was authored by: Beryl6 · ‎02 Feb 2025

Phone line says check connection - can't make or receive calls

This message was authored by: caesarome · ‎02 Feb 2025

A few questions:

Have you recently upgraded your broadband package to Sky Fibre ?

If not has this issue started today and is your phone line plugged into a connection on your wall or is it in the back of your broadband hub ?

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This message was authored by: Beryl6 · ‎02 Feb 2025

Hi, this problem has occurred for the last week and i have not upgraded my sky fibre. The line is plugged in and i have unplugged and replugged it a few times but still no luck, unfortunately.

This message was authored by: caesarome · ‎02 Feb 2025

@Beryl6 wrote:

The line is plugged in and i have unplugged and replugged it a few times but still no luck, unfortunately.

But where is it plugged in, your broadband hub or the wall socket ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Discussion topic: Can’t make or receive calls

Can’t make or receive calls

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