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Discussion topic: Caller unable to hear me
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This message was authored by: BertieBenson
Message posted on 18 Dec 2023 01:01 PM
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Caller unable to hear me
Hi all,
Switched over to Sky last week and the broadband is working perfectly. However, whenever anyone calls me, they complain that they can barely hear me. I previously had a phone line (Plusnet) but the phone is now connected to the Sky router. From what I've read, its a common issue with the Sky hub?
Please can someone help.
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 18 Dec 2023 01:27 PM
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Re: Caller unable to hear me
See if you can run this line test to see if a fault is found outside of your property and if something is found you can book an engineer repair:
https://www.sky.com/help/articles/fix-phone-problems-start
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