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Discussion topic: Both my cordless phones are off but I am receiving an engaged tone if I try to dial out or call im

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This message was authored by Ade12 This message was authored by: Ade12

Both my cordless phones are off but I am receiving an engaged tone if I try to dial out or call im

If I call my home number on my mobile phone it's engaged too, as it is if I try to call out 

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Both my cordless phones are off but I am receiving an engaged tone if I try to dial out or call

Posted by a Superuser, not a Sky employee. Find out more

@Ade12 I can see that your post has been escalated to the Sky team who support the forum who should be in touch soon to offer you a private chat session to get this sorted. Keep an eye onnthe forum as if you miss the message just click the chat icon which will be added to the forum pages for you to use.saving a long phone call.

 

 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Both my cordless phones are off but I am receiving an engaged tone if I try to dial out or ca...

Posted by a Sky employee

Thanks for escalating this. We’ve sent @Ade12  an invite to chat.

Thanks

Lisa - Sky Tech Team Expert
Ade12
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This message was authored by Ade12 This message was authored by: Ade12

Re: Both my cordless phones are off but I am receiving an engaged tone if I try to dial out or call

Sky have updated it's a known issue currently being worked on at the connection box 

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