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Discussion topic: After broadband upgrade install over a week ago my landline can only make outgoing calls I am unable
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This message was authored by: YVONNE2212
Message posted on 11 Aug 2024 04:36 PM
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After broadband upgrade install over a week ago my landline can only make outgoing calls I am unable
After broadband upgrade install over a week ago my landline can only make outgoing calls I am unable To revive incoming calls. Have spent hours and hours on the phone to at least 6 different sky agents and getting absolutely nowhere. Atrocious service. Can anyone advise how I can escalate ot how I can get this issue fixed.
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This message was authored by: Mark39
Posted by a Superuser, not a Sky employee.
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Message posted on 11 Aug 2024 04:43 PM
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Re: After broadband upgrade install over a week ago my landline can only make outgoing calls I am un
It appears to be quite common, I'm afraid, following a full fibre installation. Previous posts indicate that Sky are aware and the issue is being handled by their Network team.
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