Superuser of the Month

We wanted to take a moment to express our gratitude for your incredible support and dedication in both the broadband forum and the superuser lounge. Your expertise and willingness to help our customers have made a significant impact, and we are truly fortunate to have you as part of our community. Your contributions not only solve problems but also create a welcoming and supportive environment for everyone. Thank you for your commitment and the difference you make in helping our customers, it's appreciated by the team and our customers!

Doc5907

is this month's Top Superuser

About Doc5907

Engineer interested in technology, history and sports, particularly football (Arsenal), cricket, F1, Rugby and golf

5053 Posts
4141 Likes
116 Answers

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Re: Have a poor WiFi signal at front of house upstairs hub located downstairs back of house 03 Mar 2025 @Markhs74 You can call on 150 from a Sky Talk Line or Sky Mobile.If you haven't got a current Sky Mobile or Sky Talk this link should help:(UK) https://www.sky.com/help/home Scroll down and click on ‘...
Re: Not able to open certain websites 23 Feb 2025 @AlainT wrote:I just switched to sky broadband and am not able to open specific websites, such as my Swiss newspaper website (watson.ch). Why are some websites restricted from being opened??@AlainT Tr...
Re: CityFibre packages 17 Feb 2025 @Sue_Doe wrote:Hi.  I'm thinking of moving to Sky but Openreach are nowhere near to  upgrading this area to full fibre.  I had heard that Sky were going to offer a package using CityFibre.  It doesn't...
Re: WiFi dropping out in 1 room 12 Feb 2025 @HelenK23 wrote:I have noticed that my WiFi signal is a lot slower and even drops out in my daughters bedroom, we have a sky stream puck in the same room which we have to keep reconnecting, and it buf...
Re: Broadband renewal 31 Jan 2025 @Nigelb1972 There isn't a specific number for retentions but one possibility is to use Sky's messaging service to negotiate new contracts linked below. It shows as cancelling Sky but you can use this ...

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