Superuser of the Month
A huge thank you for all the support and expertise you’ve shared with the community in July. With you helping users understand their setup, offering practical solutions for TV and broadband issues, and simply being a reliable presence on the boards, it's clear that your contributions have been incredibly valuable. Your vast knowledge and patience when helping others truly make a difference. We really appreciate everything you do!
About Mark39
Long-time Sky customer and technophile with a wide interest in electrical and electronic devices and computing.
87037 Posts
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Re: Credit agreement
31 Aug 2025
There's a link in Sky's help guide here, where you can find it: https://www.sky.com/help/sky-tv/sky-tv-glass/buying-sky-glass/credit-agreement-sky-glass/articles/credit-agreement-sky-glass
Re: No sky channels
31 Aug 2025
Is it the same card as was in use last October? Try turning off your Sky box at the plug for 5 minutes, and whilst it's off, remove the card and carefully clean the gold contacts with a soft, fluff-fr...
Re: Broadband fine, but when landline rings I am not able to answer, though it will take messages.
28 Aug 2025
@Burnet1 wrote:
After many problems since February this year when broadband was upgraded, I was assured that an engineer had fixed the problem that I was unable to turn off my television without losin...
Re: Deactivate my account, as no longer a customer
28 Aug 2025
@PHG180 you have a right to 'erasure' as explained in Sky's help guide here: https://www.sky.com/help/articles/privacy-hub-rights
Some details won't be erased for 7 years - I suspect that includes a...
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