Superuser of the Month
Thank you, caesarome! You excel at triage and resolution. In December, you quickly confirmed what was happening, pointed people to the right place, and laid out simple, actionable steps. Your focus on practical next moves kept conversations productive and got problems solved fast.
caesarome
is this month's Top Superuser
202413 Posts
35070 Likes
15731 Answers
Recent Badges
Recent Answers
Re: Physical SIM card network not found
09 Jan 2026
As it wouldn't work in that alternative phone it might be worth contacting Sky for a replacement:
https://www.sky.com/help/articles/replacement-sim-sky-mobile
Select - No, I still need help >No, I...
Re: Mr
08 Jan 2026
@Prasad2
It should be on any emails or letters you have had from Sky or on your account via the MySky app when you are logged into it.
Re: Sky Premiere League subscription did not give us access to the games tonight - and we are not ha
08 Jan 2026
@julesakachops
One of my fellow Superusers asked in our private forum about this and it is correct, for this season when their are multiple premier league games on at the same time only a full Sky Sp...
Re: Changed subscription and netflix asking payment details
08 Jan 2026
@Yazz
You need to activate Netflix on your Sky account as doing so should tell Netflix that Sky is taking over the billing from them:
https://www.sky.com/help/articles/netflix-faqs
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