Superuser of the Month

A huge thank you for all the support and expertise you’ve shared with the community in July. With you helping users understand their setup, offering practical solutions for TV and broadband issues, and simply being a reliable presence on the boards, it's clear that your contributions have been incredibly valuable. Your vast knowledge and patience when helping others truly make a difference. We really appreciate everything you do!

Mark39

is this month's Top Superuser

About Mark39

Long-time Sky customer and technophile with a wide interest in electrical and electronic devices and computing.

87037 Posts
16564 Likes
7739 Answers

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You have given 10,000 Likes
Congratulations, you're a Superuser+
To recognise your amazing contribution, you’ve been chosen to be a 2022 Oracle! Congratulations!
To recognise your amazing contribution, you’ve been chosen to be a 2021 Oracle! Congratulations!
You have received 15,000 Likes

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Re: Damaged Fibre box door on road 01 Sep 2025 Probably best reported to Openreach.
Re: Credit agreement 31 Aug 2025 There's a link in Sky's help guide here, where you can find it: https://www.sky.com/help/sky-tv/sky-tv-glass/buying-sky-glass/credit-agreement-sky-glass/articles/credit-agreement-sky-glass
Re: No sky channels 31 Aug 2025 Is it the same card as was in use last October? Try turning off your Sky box at the plug for 5 minutes, and whilst it's off, remove the card and carefully clean the gold contacts with a soft, fluff-fr...
Re: Broadband fine, but when landline rings I am not able to answer, though it will take messages. 28 Aug 2025 @Burnet1 wrote: After many problems since February this year when broadband was upgraded, I was assured that an engineer had fixed the problem that I was unable to turn off my television without losin...
Re: Deactivate my account, as no longer a customer 28 Aug 2025 @PHG180 you have a right to 'erasure' as explained in Sky's help guide here: https://www.sky.com/help/articles/privacy-hub-rights   Some details won't be erased for 7 years - I suspect that includes a...

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Superuser of the month