sky hd box still in stand by

[ferncot]

Sky hd box won't come out of stand by. Red light on front of box. No response from remote

[Mark39 · Accepted solution]

Try Sky's diagnostics here: https://www.sky.com/help/articles/sky-plus-box-stuck-on-standby

[ferncot]

Thanks for the info. Still stuck in stand by. No alternative but to contact the engineer. Thanks again

[ferncot]

Recently posted a problem concerning my hd box which seemed to be locked in standby. This has now been sorted simply by doing a software update