This discussion topic has been answered Discussion topic: sky dish

This message was authored by: barry-m · ‎10 Jan 2024

Hi will sky replace my sky dish foc , its broken off the bracket through rust

This message was authored by: Daniel0210 · ‎10 Jan 2024

Not if you have Sky+. Sky no longer send engineers to Sky+ related issues. You'll need to employ a local satellite company at your own expense unless you're alread covered by Sky Protect through Domestic and General Insurance.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by: Daniel0210 · ‎10 Jan 2024

@barry-m

Not if you have Sky+. Sky no longer send engineers to Sky+ related issues. You'll need to employ a local satellite company at your own expense unless you're alread covered by Sky Protect through Domestic and General Insurance.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: SKY1992bf · ‎10 Jan 2024

@barry-m Sky no longer supports sky plugs hardware or provide engineer unless you have sky protect insurance

if you have the insurance give them a call and ask them about it

it you don't have insurance you will need to source and pay an independent contractor

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
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This message was authored by: Exiled-in-HH · ‎11 Jan 2024

@barry-m if you change to Sky Q the dish and cabling will be checked and fixed by a Sky Installation engineer🤔

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