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Discussion topic: random reminders

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This message was authored by katekatehere This message was authored by: katekatehere

random reminders

Hi

 

Recently my sky+ box has been creating random reminders for programmes I have no interest. 

 

I cannot get rid of them!

 

please help

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This message was authored by robert+petal This message was authored by: robert+petal

Re: random reminders

Go into the scheduled tab of the planner, highlight the programme and press green to remove the series link, then press yellow to delete. Scroll down further and check if the programme is listed as next episode or next series. If it is remove this one the same way. Random reminders do pop up occasionally, people have been complaining for years but it still happens.

katekatehere
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This message was authored by katekatehere This message was authored by: katekatehere

Re: random reminders

Hi @robert+petal 

 

thabks for your answer but it doesn't solve my problem unfortunately. 


When on the tv guide i see these random clocks (reminders) on programmes. 

 

I do not see them anywhere on the planner section (scheduled / series link or otherwise). 

The clock image is ONLY on the tv guide pages and they drive me bananas as I spend ages trying to figure out if I put them there (& why) or if it's a weird glitch!

Nothing I press gets rid of them. 

 

At this point I'm just convinced my tv is haunted or hates me! ha ha ha ha 

This message was authored by caesarome This message was authored by: caesarome

Re: random reminders

Posted by a Superuser, not a Sky employee. Find out more

You could try a planner rebuild to see if that fixes it for you.

 

Press Services on your remote

Select Help

Select Sky+ Rebuild


This should take no longer than 10 minutes, don't do it if you are recording or due to start recording something.

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katekatehere
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This message was authored by katekatehere This message was authored by: katekatehere

Re: random reminders

Thanks @caesarome 

I'll give that a go when I've stopped recording and see if that solves my problem

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