hi guys just to let you know I have just spoke to sky over the phone and you still can match up viewing cards and boxes over the phone its just online you cant
hi guys just to let you know I have just spoke to sky over the phone and you still can match up viewing cards and boxes over the phone its just online you cant
We have been told that you cannt pair a card to a different box, the cards are now locked to a single box
Sky can send a signal to the box to reauthorise it but not change the box a card is used on
Posted by a Superuser, not a Sky employee. Find out more
Superusers have seen the info that was released to the agents, it's not unknown for the agents to misinterpret the info they are given
BTW, doing a test earlier I re-paired my card to my box via a New Install that is done via broadband, this worked because the card was already associated with the box
like I say the advisor I spoke to said it can still be done over the phone
It's possible that system changes haven't yet caught up with the new procedures, which appear to have been implemented without much, if any, prior notice.
