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Discussion topic: You do not have the sky+ entitlement

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This message was authored by mattpax This message was authored by: mattpax

You do not have the sky+ entitlement

I am trying to access catch up TV and I am receiving a message to say I do not have the Sky+ entitlement. I have a sky+ box and have previously accessed catch up

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This message was authored by Mark39 This message was authored by: Mark39

Re: You do not have the sky+ entitlement

Posted by a Superuser, not a Sky employee. Find out more

Do you have a subscription for Sky TV?

mattpax
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This message was authored by mattpax This message was authored by: mattpax

Re: You do not have the sky+ entitlement

Yes I do

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: You do not have the sky+ entitlement

Which subscription services are listed on your most recent bill?

Exiled in HH
This message was authored by Mark39 This message was authored by: Mark39

Re: You do not have the sky+ entitlement

Posted by a Superuser, not a Sky employee. Find out more

@mattpax you'll need to report this to Sky. If you wish, we can ask their messaging team to contact you here via a private online chat so that you can do that.

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