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Discussion topic: You do not have the sky+ entitlement

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This message was authored by: mattpax

Message posted on ‎24 Feb 2024 02:37 PM

You do not have the sky+ entitlement

I am trying to access catch up TV and I am receiving a message to say I do not have the Sky+ entitlement. I have a sky+ box and have previously accessed catch up

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Avatar for Mark39
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This message was authored by: Mark39

Message posted on ‎24 Feb 2024 02:57 PM

Re: You do not have the sky+ entitlement

Posted by a Superuser, not a Sky employee. Find out more

Do you have a subscription for Sky TV?

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This message was authored by: mattpax

Message posted on ‎24 Feb 2024 03:04 PM

Re: You do not have the sky+ entitlement

Yes I do

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This message was authored by: Exiled-in-HH

Message posted on ‎24 Feb 2024 03:21 PM

Re: You do not have the sky+ entitlement

Which subscription services are listed on your most recent bill?

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This message was authored by: Mark39

Message posted on ‎24 Feb 2024 04:05 PM

Re: You do not have the sky+ entitlement

Posted by a Superuser, not a Sky employee. Find out more

@mattpax you'll need to report this to Sky. If you wish, we can ask their messaging team to contact you here via a private online chat so that you can do that.

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