This discussion topic has been answered Discussion topic: What to do return (sky +)

This message was authored by: DJG1989 · ‎12 Dec 2023

Hello,

I've upgraded to sky glass from sky +, what am I supposed to return? I know with sky q they ask for the box back, but with + they've not sent anything/asked for anything?

This message was authored by: Annie+UK · ‎12 Dec 2023

Sly Q boxes are rented from Sky, Sky+ are sold to the customer so you don't return Sky+ boxes

I am Neurodivergent ❄ My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus

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This message was authored by: Annie+UK · ‎12 Dec 2023

Sly Q boxes are rented from Sky, Sky+ are sold to the customer so you don't return Sky+ boxes

I am Neurodivergent ❄ My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus

This message was authored by: TimmyBGood · ‎13 Dec 2023

@DJG1989

Late model Sky+ HD hardware has some potential value on eBay, but remove the viewing card first.

Alternatively you can send it to Sky for refurbishment (if they choose) or material reclamation

https://www.sky.com/help/articles/recycle-sky-equipment

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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