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Discussion topic: Waiting for replacement box

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This message was authored by Ranjit+Shocker This message was authored by: Ranjit+Shocker

Waiting for replacement box

When is my new box coming?

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Waiting for replacement box

Posted by a Superuser, not a Sky employee. Find out more

@Ranjit+Shocker wrote:

When is my new box coming?


????? Sky have not made Sky+HD boxes for over 8 years now so how are you getting a new one?

Annie  ( Please Note: I am Neurodivergent )
Notice for Sky+ users: as of 29th October 2024 you will no longer be able to pair your viewing card to a Sky+/Sky+HD box that the card is not already paired to, so if your Sky box breaks you cannot replace it and you'll need to move to either Sky Q, Sky Glass or Sky Stream to access Sky content
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Waiting for replacement box

Posted by a Superuser, not a Sky employee. Find out more

Please provide more information @Ranjit+Shocker 

 

Do you currently have Sky+?

Have you arranged an upgrade to Sky Q?


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
INFORMATION FOR SKY+ USERS: From 29th October 2024 you will no longer be able to pair your viewing card to a Sky+/Sky+HD box that the card is not already paired to, so if your Sky box fails you can’t replace it and you'll need to move to either Sky Q, Sky Glass or Sky Stream to access Sky content
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