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Discussion topic: Viewing card

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Avatar for Alanbedford
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This message was authored by: Alanbedford

Message posted on ‎07 Jul 2025 02:17 PM

Viewing card

A message comes up on my sky + stating viewing card is not authorised and I should input new one. I have not got a new card and need current card reauthorising. 

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎07 Jul 2025 02:25 PM

Re: Viewing card

Posted by a Superuser, not a Sky employee. Find out more

@Alanbedford 

Is this the same viewing card in the same Sky+ box it was paired to in October 2024?


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Avatar for Mark39
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This message was authored by: Mark39

Message posted on ‎07 Jul 2025 02:26 PM

Re: Viewing card

Posted by a Superuser, not a Sky employee. Find out more

Did you order, then cancel Sky Q? You'll need to give Sky a call to request a replacement card.

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