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Discussion topic: Viewing card not working

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Avatar for Tanya0504
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This message was authored by: Tanya0504

Message posted on ‎21 Apr 2026 08:27 PM

Viewing card not working

Our viewing card must be broken as I keep getting a message to say insert it but it is inserted. 

can we get a replacement? 

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Avatar for Annie+UK
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This message was authored by: Annie+UK

Message posted on ‎21 Apr 2026 08:31 PM

Re: Viewing card not working

Posted by a Superuser, not a Sky employee. Find out more

Try performing a New Install

 

See question Q21 in my Sky Plus F⋅A⋅Q for New Install

 

Also see: https://www.sky.com/help/articles/viewing-card-error-messages-sky-plus#problem

I am Neurodivergent – My Sky FAQs ( Glass, Stream, Go & Plus )

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