Viewing card not authoriaed

[JaneWilson3147]

When I click on channel 110 entertainment a message is coming up saying viewing card is not authorised. 
It's always worked fine before so confused as to why this has happened suddenly ? 

[Annie+UK]

Try performing a New Install

See question Q21 in my Sky Plus F⋅A⋅Q for New Install

Also see: https://www.sky.com/help/articles/viewing-card-error-messages-sky-plus#problem

[Mark39]

@JaneWilson3147 is this the only channel affected? Have you previously ordered, then cancelled Sky Q?

[Maniatore2006]

Short you need a new Card and and SKY Q Receiver, this you can Order over phone with SKY. (You need also an new LNB with a SKY Q) 

My Long Story:

SKY Does the same with my Card... and i never orderet an SKY Q

First, i got the Mesage Card needs to be Paired, not a problem, and few weeks later...

"Viewing card not authoriaed" on all Channels.

And Sky has send me an new card, but hat can´t be paired in the SKY+ HD.

I had here and SKY Q Box Laying around ....
(YES SOME WILL SAY, THAT IS NOT ALLOWED TO USE IT)

But for me it was the only way, I paired my New Card with that,
and now it works.

But i tried the old card First.. to Pair. (The Pairing Process takes ages and never ends until i stop that) And The Message was and is always "Card is not longer Active"

And by the way a new installation of my old Card in the SKY+ was not successful.

Now i have to Live with the SKY Q Box.

[HeathHayle]

@Maniatore2006 just out of interest when you received the replacement viewing card from sky did you try a new install or did that not work?