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Discussion topic: Upgrade

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Avatar for Nick421
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This message was authored by: Nick421

Message posted on ‎17 Dec 2025 08:50 PM

Upgrade

My tv won't play ordinary channels saying need to upgrade

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Avatar for Annie+UK
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Superuser
This message was authored by: Annie+UK

Message posted on ‎17 Dec 2025 08:53 PM

Re: Upgrade

Posted by a Superuser, not a Sky employee. Find out more

Try performing a New Install

 

See question Q21 in my Sky Plus F⋅A⋅Q for New Install

 

Also see: https://www.sky.com/help/articles/viewing-card-error-messages-sky-plus#problem

I am Neurodivergent – My Sky FAQs ( Glass, Stream, Go & Plus )

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