Discussion topic: No signal
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Message posted on 18 Dec 2025 08:40 AM
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No signal
Sky and HD box isn't getting a satellite signal
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Message posted on 18 Dec 2025 09:12 AM
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Re: No signal
@Les84 try turning the box off at the plug for 4 minutes. While it's off, check that the dish connections at the back of the box are still secure. If that doesn't resolve it, the problem is most likely a fault with your dish or cables. Unfortunately Sky no longer provide engineer support for Sky+ equipment unless you have Sky Protect, so you'll need to contact a local satellite engineer to take a look.
Alternatively now might be a good time to consider upgrading to Sky Q. Any dish or cabling issues will be addressed as part of the Sky Q installation at no additional cost to you.
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