0

Discussion topic: No signal

Reply
This message was authored by: Les84

No signal

Sky and HD box isn't getting a satellite signal

Reply

All Replies

This message was authored by: Mark39

Re: No signal

Posted by a Superuser, not a Sky employee. Find out more

@Les84 try turning the box off at the plug for 4 minutes. While it's off, check that the dish connections at the back of the box are still secure.  If that doesn't resolve it, the problem is most likely a fault with your dish or cables. Unfortunately Sky no longer provide engineer support for Sky+ equipment unless you have Sky Protect, so you'll need to contact a local satellite engineer to take a look.

Alternatively now might be a good time to consider upgrading to Sky Q. Any dish or cabling issues will be addressed as part of the Sky Q installation at no additional cost to you.

Reply