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Discussion topic: Upgrade to HD

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This message was authored by: MC1

Upgrade to HD

We are looking to upgrade my Mum's old Sky plus box to HD so she can access HD local news etc. I spoke to Sky earlier and they said if we upgrade to Sky Q all that is needed is the new box. There is no need to have a new dish or different wiring in the house.  Can anyone confirm that is correct?  Also Mum doesn't have broadband  - is that a problem? She isn't bothered about Netflix or anything. 

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This message was authored by: Annie+UK

Re: Upgrade to HD

Posted by a Superuser, not a Sky employee. Find out more

Sky Q upgrades require a new LNB on the arm of the dish and a new Sky Q box, the wires should not need replacing unless they are bad/degraded

 

You could get a Sky+HD (DRX895/DRX890) box off eBay etc... and just replace the box and upgrade to the full HD pack (optional)

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This message was authored by: Mark39

Re: Upgrade to HD

Posted by a Superuser, not a Sky employee. Find out more

@MC1 just to add that even without the HD pack your Mum would still receive the free to air channels which are broadcast in HD, e.g. BBC1, BBC2, ITV, Channel 4 and C5, with a Sky+HD box.

This message was authored by: oj01

Re: Upgrade to HD

Posted by a Superuser, not a Sky employee. Find out more

@MC1 wrote:

We are looking to upgrade my Mum's old Sky plus box to HD so she can access HD local news etc. I spoke to Sky earlier and they said if we upgrade to Sky Q all that is needed is the new box. There is no need to have a new dish or different wiring in the house.  Can anyone confirm that is correct?  Also Mum doesn't have broadband  - is that a problem? She isn't bothered about Netflix or anything. 


@MC1 I'm not sure that Sky would install Sky Q without any broadband in the house. The easier option, as mentioned above, would be to source a used Sky+HD box from eBay. 


Sky Community Forum SuperUser
Former Sky+HD Beta Tester
Member Of The Community Since 2011
Staying on Sky+HD until Sky force me off
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