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Discussion topic: Unable to access discovery

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This message was authored by Paulgudj This message was authored by: Paulgudj

Unable to access discovery

I have subscribed to TNT sports which should entitle me to Discovery+ However, I am still on sky+ and can't seem to find the right option to set this up. Can anyone advise please? 


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This message was authored by Annie+UK This message was authored by: Annie+UK Answer

Re: Unable to access discovery

Posted by a Superuser, not a Sky employee. Find out more

Discovery+ is an app, Sky+ does not have the ability to run apps so you will not have access via your Sky box

Annie  ( Please Note: I am Neurodivergent )
Hardware: Sky+HD Services: Sky Go Extra (via Xbox Series X) • Box sets • Sky Cinema • Sky Sport Complete • Sky Multiscreen • HD Basic

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This message was authored by Annie+UK This message was authored by: Annie+UK Answer

Re: Unable to access discovery

Posted by a Superuser, not a Sky employee. Find out more

Discovery+ is an app, Sky+ does not have the ability to run apps so you will not have access via your Sky box

Annie  ( Please Note: I am Neurodivergent )
Hardware: Sky+HD Services: Sky Go Extra (via Xbox Series X) • Box sets • Sky Cinema • Sky Sport Complete • Sky Multiscreen • HD Basic
This message was authored by caesarome This message was authored by: caesarome

Re: Unable to access discovery

Posted by a Superuser, not a Sky employee. Find out more

@Paulgudj 

You will need to upgrade to either Sky Q or Sky Glass/Stream before being able to access apps like this Discovery one.

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This message was authored by Paulgudj This message was authored by: Paulgudj

Re: Unable to access discovery

Thanks Annie. I should still be able to access this through a fire stick though? I should still have access as a paying subscriber 

This message was authored by Mark39 This message was authored by: Mark39

Re: Unable to access discovery

Posted by a Superuser, not a Sky employee. Find out more
This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Unable to access discovery

Posted by a Superuser, not a Sky employee. Find out more

Psst @Mark39 the thread is for Discovery+ not Disney+ 😉

Annie  ( Please Note: I am Neurodivergent )
Hardware: Sky+HD Services: Sky Go Extra (via Xbox Series X) • Box sets • Sky Cinema • Sky Sport Complete • Sky Multiscreen • HD Basic
This message was authored by Mark39 This message was authored by: Mark39

Re: Unable to access discovery

Posted by a Superuser, not a Sky employee. Find out more

Oops! Thanks @Annie+UK . Wrong link. Edited to correct.

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Unable to access discovery

Posted by a Superuser, not a Sky employee. Find out more

@Mark39 wrote:

Oops! Thanks @Annie+UK . Wrong link. Edited to correct.


You only changed the link text, the link is still pointing to disney

Annie  ( Please Note: I am Neurodivergent )
Hardware: Sky+HD Services: Sky Go Extra (via Xbox Series X) • Box sets • Sky Cinema • Sky Sport Complete • Sky Multiscreen • HD Basic
This message was authored by Mark39 This message was authored by: Mark39

Re: Unable to access discovery

Posted by a Superuser, not a Sky employee. Find out more

Er - I just copied the link from the web page, so no idea what happened there. I've done the same again. Hopefully it points to the right place now!

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Unable to access discovery

Posted by a Superuser, not a Sky employee. Find out more

Yay \o/ it's fixed now 🙂 Strange it didn't work the first time but hey-ho just put that down as a mystery never to be solved 🙂

Annie  ( Please Note: I am Neurodivergent )
Hardware: Sky+HD Services: Sky Go Extra (via Xbox Series X) • Box sets • Sky Cinema • Sky Sport Complete • Sky Multiscreen • HD Basic
This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Unable to access discovery


@Paulgudj wrote:

Thanks Annie. I should still be able to access this through a fire stick though? I should still have access as a paying subscriber 


That is not necessarily a valid expectation .... Sky+ HD is no longer a Sky supported service ... It is Sky's current supported services that give access to Discovery+ as a perk😉

Exiled in HH
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