Discussion topic: The plug
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Message posted on 21 Oct 2025 02:44 PM
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Re: The plug
@Richard1101 it's unlikely that Sky will see your post. Even if they did, they wouldn't have a clue what you're referring to without a bit of detail. Just post a picture. Or tell us which device. WIthout one or other we can't possibly help..
Message posted on 21 Oct 2025 03:00 PM
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Re: The plug
Having re-read the thread you've been asked in 9 separate posts what the device is or to post an image of it but we are still waiting.
I'm struggling to understand what the problem is in telling us.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 22 Oct 2025 06:48 PM
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Re: Plug 🔌
Message posted on 22 Oct 2025 06:59 PM
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Re: Plug 🔌
If there's a Sky logo showing on screen then there must already be a power plug in place.
The display not getting past that point would suggest an issue somewhere else.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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