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Message posted on ‎09 Jun 2025 04:26 PM

Technical issue

My sky has been on and off for a week or so. I keep getting a message saying insert your viewing card. Re booted but still not solved the problem 

 

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Avatar for Annie+UK
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This message was authored by: Annie+UK Answer

Message posted on ‎09 Jun 2025 04:32 PM

Re: Technical issue

Posted by a Superuser, not a Sky employee. Find out more

Try performing a New Install

See question Q21 in my Sky Plus F⋅A⋅Q for New Install
I am Neurodivergent ❄ Sky+HD ❄ LG NanoCell TV ❄ Xbox Series X ❄ Raspberry Pi 5 (Debian Linux)
My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus

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Avatar for Annie+UK
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Superuser
This message was authored by: Annie+UK Answer

Message posted on ‎09 Jun 2025 04:32 PM

Re: Technical issue

Posted by a Superuser, not a Sky employee. Find out more

Try performing a New Install

See question Q21 in my Sky Plus F⋅A⋅Q for New Install
I am Neurodivergent ❄ Sky+HD ❄ LG NanoCell TV ❄ Xbox Series X ❄ Raspberry Pi 5 (Debian Linux)
My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
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This message was authored by: Maureen59

Message posted on ‎09 Jun 2025 04:46 PM

Re: Technical issue

I've paired the viewing card as suggested and seems to be working, fingers crossed 

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