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Discussion topic: TV interference from mobile phone

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This message was authored by Steve644877 This message was authored by: Steve644877

TV interference from mobile phone

Hope somebody can help. 
I have a Sky hd box that I have 4 tvs running off it. The 3 tvs that have magic eyes continually get interference from any mobile phone signals in the house. I've tightened all the connections on the sky box and wall socket and also made sure all the connections to the aerial sockets are also tight. However this has made no difference. The crackling sound appears to be getting worse especially when the phone rings or there are incoming emails and messages. 
best regards

steve


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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: TV interference from mobile phone

Posted by a Superuser, not a Sky employee. Find out more

The frequencies assigned for use by cellular devices has expanded to include those formerly used by tv channels 50 to 68.

 

By default the RF channel used by your Sky box to distribute the analogue signal to your 3 TVs is set to 68, which consequently now makes it liable to interference from mobiles etc. Change your Sky box's RF Output Channel to a channel below 50 to avoid the interference. You'll need to retune the 3 TVs once you've done so.

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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: TV interference from mobile phone

Posted by a Superuser, not a Sky employee. Find out more

The frequencies assigned for use by cellular devices has expanded to include those formerly used by tv channels 50 to 68.

 

By default the RF channel used by your Sky box to distribute the analogue signal to your 3 TVs is set to 68, which consequently now makes it liable to interference from mobiles etc. Change your Sky box's RF Output Channel to a channel below 50 to avoid the interference. You'll need to retune the 3 TVs once you've done so.

Steve644877
Topic Author
This message was authored by Steve644877 This message was authored by: Steve644877

Re: TV interference from mobile phone

Mark

Thank you so much for your help. This has fixed the problem. 
outstanding help

best regards

Steve

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