08 Mar 2024 01:38 PM
TV works but unable to access any other services - TV guide, planner etc.
Screen displays message 'system fault'
08 Mar 2024 01:41 PM - last edited: 08 Mar 2024 01:43 PM
Posted by a Superuser, not a Sky employee. Find out moreMost likely it means the hard disk has failed. Sky's advice is to contact them: https://www.sky.com/help/articles/system-fault-06-0-osm
They'll undoubtedly urge you to upgrade as a solution. If you don't want to upgrade, you could look for a used Sky+HD box on ebay etc. Choose only a DRX890 or DRX895 model as they're the most recent, albeit still 8-9 years old, and expect to pay around £30.
Edited to add: you could try a System Reset, which might get the box working temporarily. You'll still lose all your recordings, however. The Reset option is in the Installer Menu: Services > 0,0,1 >Select on your remote.
08 Mar 2024 01:42 PM
Thank you
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