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Discussion topic: System fault

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This message was authored by Charlotte52 This message was authored by: Charlotte52

System fault

TV works but unable to access any other services - TV guide, planner etc.

Screen displays message 'system fault' 

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This message was authored by Mark39 This message was authored by: Mark39

Re: System fault

Posted by a Superuser, not a Sky employee. Find out more

Most likely it means the hard disk has failed. Sky's advice is to contact them: https://www.sky.com/help/articles/system-fault-06-0-osm

 

They'll undoubtedly urge you to upgrade as a solution. If you don't want to upgrade, you could look for a used Sky+HD box on ebay etc. Choose only a DRX890 or DRX895 model as they're the most recent, albeit still 8-9 years old, and expect to pay around £30.

 

Edited to add: you could try a System Reset, which might get the box working temporarily. You'll still lose all your recordings, however. The Reset option is in the Installer Menu: Services > 0,0,1 >Select on your remote.

Charlotte52
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This message was authored by Charlotte52 This message was authored by: Charlotte52

Re: System fault

Thank you

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