24 Feb 2023 12:46 PM
Had Super Rugby Pacific on scheduled record for this morning 24.2.23 at 6:00am on Sky Action coming from Christchurch New Zealand.
Programme did not record - just said "Failed" on planner with no other explanation as usually happens when recordings are interrupted etc.
Is this a central problem with the Sky feed from New Zealand or is it my box/setup?
I have a 'bog standard' Sky + HD box and everything else is recording fine up to now.
Any suggestions?
25 Feb 2023 12:40 PM
Just an update to this to say how I fixed it - in case anyone else in the future faces the same problem.
I discovered that I had too many deleted items still held on the system (maybe the 'Automatic management' setting isn't working? ) and so went through them all one at a time and used the permanent delete button until the deleted section was empty. Then reset box by unplugging at wall and re-booting after a few minutes and switching on again - hey presto !! everything back to normal and recordings re-established.
Plan to do a clear-out of the deleted items manually on a regular basis from now on to prevent it happening again (fingers crossed).
24 Feb 2023 01:11 PM
Posted by a Superuser, not a Sky employee. Find out moreIf you highlight the failed recording and press the information button what does it say is the reason for the failure in the program synopsis area ?
24 Feb 2023 03:43 PM
Hello Caesareome - sorry for delay, got tied up with other things!
Info says:-
Live Super Rugby
Failed Rec: Technical Fault -5(24), 6:00am Friday 24/2/23
Used 0%
Hope this helps.
25 Feb 2023 12:40 PM
Just an update to this to say how I fixed it - in case anyone else in the future faces the same problem.
I discovered that I had too many deleted items still held on the system (maybe the 'Automatic management' setting isn't working? ) and so went through them all one at a time and used the permanent delete button until the deleted section was empty. Then reset box by unplugging at wall and re-booting after a few minutes and switching on again - hey presto !! everything back to normal and recordings re-established.
Plan to do a clear-out of the deleted items manually on a regular basis from now on to prevent it happening again (fingers crossed).
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