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Discussion topic: Super Rugby 2023 not recorded

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This message was authored by daddybear14 This message was authored by: daddybear14

Super Rugby 2023 not recorded

Had Super Rugby Pacific on scheduled record for this morning 24.2.23 at 6:00am on Sky Action coming from Christchurch New Zealand.

Programme did not record - just said "Failed" on planner with no other explanation as usually happens when recordings are interrupted etc.

Is this a central problem with the Sky feed from New Zealand or is it my box/setup?

I have a 'bog standard' Sky + HD box and everything else is recording fine up to now.

Any suggestions?


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daddybear14
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This message was authored by daddybear14 This message was authored by: daddybear14 Answer

Re: Super Rugby 2023 not recorded

Just an update to this to say how I fixed it - in case anyone else in the future faces the same problem.

I discovered that I had too many deleted items still held on the system (maybe the 'Automatic management' setting isn't working? ) and so went through them all one at a time and used the permanent delete button until the deleted section was empty.  Then reset box by unplugging at wall and re-booting after a few minutes and switching on again - hey presto !! everything back to normal and recordings re-established.

Plan to do a clear-out of the deleted items manually on a regular basis from now on to prevent it happening again (fingers crossed).

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This message was authored by caesarome This message was authored by: caesarome

Re: Super Rugby 2023 not recorded

Posted by a Superuser, not a Sky employee. Find out more

If you highlight the failed recording and press the information button what does it say is the reason for the failure in the program synopsis area ?

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daddybear14
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This message was authored by daddybear14 This message was authored by: daddybear14

Re: Super Rugby 2023 not recorded

Hello Caesareome - sorry for delay, got tied up with other things!

 

Info says:-

Live Super Rugby

Failed Rec: Technical Fault -5(24), 6:00am Friday 24/2/23

Used 0%

 

Hope this helps.

daddybear14
Topic Author
This message was authored by daddybear14 This message was authored by: daddybear14 Answer

Re: Super Rugby 2023 not recorded

Just an update to this to say how I fixed it - in case anyone else in the future faces the same problem.

I discovered that I had too many deleted items still held on the system (maybe the 'Automatic management' setting isn't working? ) and so went through them all one at a time and used the permanent delete button until the deleted section was empty.  Then reset box by unplugging at wall and re-booting after a few minutes and switching on again - hey presto !! everything back to normal and recordings re-established.

Plan to do a clear-out of the deleted items manually on a regular basis from now on to prevent it happening again (fingers crossed).

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