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Discussion topic: Strong satellite signal but add channels says none

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This message was authored by: DrD1

Message posted on ‎17 Dec 2024 09:47 PM

Strong satellite signal but add channels says none

On my Sky HD+ box  services I have two very strong signals and my line up is fine with excellent reception on all channels. However when I try to access my extra channels or add others   I get message saying the box is not receiving a signal. 

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Avatar for Mark39
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Superuser
This message was authored by: Mark39

Message posted on ‎17 Dec 2024 09:59 PM

Re: Strong satellite signal but add channels says none

Posted by a Superuser, not a Sky employee. Find out more

Can you clarify extra channels?

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This message was authored by: TimmyBGood

Message posted on ‎17 Dec 2024 10:06 PM - last edited: ‎17 Dec 2024 10:07 PM

Re: Strong satellite signal but add channels says none

Posted by a Superuser, not a Sky employee. Find out more

@DrD1 

 

The most likely explanation would be the appropriate manual tuning(s) have changed.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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