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Discussion topic: Storm damage to the satellite on 20th feb. No service since.

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This message was authored by Kathleen+o+connel This message was authored by: Kathleen+o+connel

Storm damage to the satellite on 20th feb. No service since.

Storm damage on the 20th February and have no service since

 


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This message was authored by Annie+UK This message was authored by: Annie+UK Answer

Re: Storm damage to the satellite on 20th feb. No service since.

Posted by a Superuser, not a Sky employee. Find out more

Phone sky or a 3rd party satellite installer

 

You can contact Sky using the number here (See the "Need more help?" dropdown near the bottom of the page)

Note: Make sure you have the correct country flag selected in the bottom-right of the page
Annie( I am Neurodivergent ) - Sky Plus FAQ - Sky Stream FAQ

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This message was authored by Mark39 This message was authored by: Mark39

Re: Storm damage to the satellite on 20th feb. No service since.

Posted by a Superuser, not a Sky employee. Find out more

Have you booked an engineer? It's unlikely to fix itself.

This message was authored by Annie+UK This message was authored by: Annie+UK Answer

Re: Storm damage to the satellite on 20th feb. No service since.

Posted by a Superuser, not a Sky employee. Find out more

Phone sky or a 3rd party satellite installer

 

You can contact Sky using the number here (See the "Need more help?" dropdown near the bottom of the page)

Note: Make sure you have the correct country flag selected in the bottom-right of the page
Annie( I am Neurodivergent ) - Sky Plus FAQ - Sky Stream FAQ
This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Storm damage to the satellite on 20th feb. No service since.

Posted by a Superuser, not a Sky employee. Find out more

@Kathleen+o+connel  Do beware that billing continues as normal so you will be expected to pay even though you haven't had services since 20th February, if you report the fault to sky and use one of their installers once fixed you may be able to contact sky and ask about the possibility of a credit for days without service 


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