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Discussion topic: Software restart fault

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Avatar for Sue267
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This message was authored by: Sue267

Message posted on ‎25 Sep 2025 12:34 PM

Software restart fault

I need someone to help me with the setup of my new Sky tv . I have just moved over to sky today and it's not working which isn't a good experience for me . Please help me connect . 
The engineer did a hard reset and it says it needs. Software update 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎25 Sep 2025 12:40 PM

Re: Software restart fault

Posted by a Superuser, not a Sky employee. Find out more

@Sue267 

You have posted on the Sky+ board. Sky+ is a legacy package and new subscriptions haven't been available for a couple of years. So do you have Sky Q?


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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