Sky+ service

[JohnCallander]

I have had Sky multi room for 12 years with 3 Sky+ boxes. Sky have taken it upon themselves to unsubscribe me from one box with no notice or justification. On asking that they reconnect it, the answer is 'no can do'! So two boxes working, one they refuse to reconnect. Brilliant service for. "Diamond " customer!?

[Annie+UK]

How to make a complaint to sky: Sky Customer Complaints Code of Practice

Sky Customer Complaints Form

[Mark39]

@JohnCallander I agree with @Annie+UK . They can reinstate it

[SKY1992bf]

@JohnCallander  I assume that the unsubscribe box was in perfect working order? 

[JohnCallander]

What is the address for complaints?

[Annie+UK]

How to make a complaint to sky: Sky Customer Complaints Code of Practice

Sky Customer Complaints Form

[Daniel0210]

@JohnCallander 

Sky will aim to resolve a complaint in 10 days but they actually have up to 6 weeks to resolve it or you can then request a deadlock letter potentially allowing you to take it further.