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Discussion topic: Sky+ recording

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timdotmason
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This message was authored by timdotmason This message was authored by: timdotmason

Sky+ recording

‎24 Dec 2024 07:56 PM

Hi, I have list the ability to record anything whilst watching another programme.

I bought a replacement sky box, so I assume this may be something kin the settings?

Any help would be appreciated.

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Daniel0210
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Superuser
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Re: Sky+ recording

‎24 Dec 2024 08:03 PM

Posted by a Superuser, not a Sky employee. Find out more
@timdotmason wrote:

I bought a replacement sky box, 

@timdotmason 

You can't now pair a viewing card to another Sky+ box. Sky Customer Services are available to provide advice and troubleshooting. Sky+, being a legacy package, is no longer supported by Sky.

Still call Sky to discuss your options moving forward which will be upgrading to Sky Q or moving to Glass / Steam to continue to view Sky content through a Sky subscription. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
❄️Merry Christmas and a Happy New Year❄️

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Daniel0210
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Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Sky+ recording

‎24 Dec 2024 08:03 PM

Posted by a Superuser, not a Sky employee. Find out more
@timdotmason wrote:

I bought a replacement sky box, 

@timdotmason 

You can't now pair a viewing card to another Sky+ box. Sky Customer Services are available to provide advice and troubleshooting. Sky+, being a legacy package, is no longer supported by Sky.

Still call Sky to discuss your options moving forward which will be upgrading to Sky Q or moving to Glass / Steam to continue to view Sky content through a Sky subscription. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
❄️Merry Christmas and a Happy New Year❄️
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Mark39
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This message was authored by Mark39 This message was authored by: Mark39

Re: Sky+ recording

‎24 Dec 2024 08:20 PM

Posted by a Superuser, not a Sky employee. Find out more
@timdotmason wrote:

Hi, I have list the ability to record anything whilst watching another programme.

I bought a replacement sky box, so I assume this may be something kin the settings?

Any help would be appreciated.

What happens when you try? Error message? It may be a dish problem, rather than your Sky box.

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