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Discussion topic: Sky + not connecting to the internet

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Sw9+9dd
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Sky + not connecting to the internet

‎11 May 2023 08:49 AM - last edited: ‎11 May 2023 02:13 PM by Staff

My sky doesn't working 

 

Moderator comments: edited title to contain customer's issue

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Mark39
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Re: Sky remote selecting wrong thing when pushing buttons

‎11 May 2023 09:02 AM

Posted by a Superuser, not a Sky employee. Find out more
@Sw9+9dd wrote:

My sky doesn't working 

We'll need a bit of detail about what's not working to be able to help you. Elaborate please.

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Sw9+9dd
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Re: Sky remote selecting wrong thing when pushing buttons

‎11 May 2023 11:09 AM

My sky box  power on.but internet don't working 

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Mark39
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Re: Sky remote selecting wrong thing when pushing buttons

‎11 May 2023 11:31 AM

Posted by a Superuser, not a Sky employee. Find out more
@Sw9+9dd wrote:

My sky box  power on.but internet don't working 

Switch the box off at the plug and wait 4 minutes before turning on again. Do you have menu access? Can you watch live TV and recordings? Are you able to download via Catchup or On demand?

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