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Discussion topic: Sky + lost broadband connection.

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This message was authored by: Nick+Desperandum

Message posted on ‎04 Jan 2023 08:03 AM

Sky + lost broadband connection.

Sky + box has lost broadband connection.

Broadband working fine.

Rebooting box and router doesn't work.

Any suggestions?

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Avatar for Mark39
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This message was authored by: Mark39

Message posted on ‎04 Jan 2023 09:15 AM

Re: Sky + lost broadband connection.

Posted by a Superuser, not a Sky employee. Find out more

When you rebooted your Sky box, did you leave it switched off for a minimum of 5 minutes?

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This message was authored by: Nick+Desperandum

Message posted on ‎08 Jan 2023 09:11 PM

Re: Sky + lost broadband connection.

Hi Mark.

Thanks for the suggestion.

I have tried leaving the box off for at least 5 minutes, but still no good unfortunately.

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