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Discussion topic: Sky hd or sky Q or Sky Stream of

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Avatar for cliff53
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This message was authored by: cliff53

Re: Sky hd or sky Q or Sky Stream of

Sky told me, as long as I had my hd box.

However I dont have it now.

They then sent me emails trying to get me on Q or stream

Steveboy
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This message was authored by: cliff53

Re: Sky hd or sky Q or Sky Stream of

I dont disagree. They offered me a subscription if I had my old hd, which they know worked. But as I now dont have it, Q or stream is offered.

Steveboy
This message was authored by: BOMITIE

Re: Sky hd or sky Q or Sky Stream of

all the above is total rubbish, sky want to push sky Q as the box has to be returned if one cancels. I neighbour got collared 2 days ago and was persuaded to go for sky q got a €5.00 off offer. I told them abou the retrun box trick so they rang sky to cancel  and got an offer on the sky hd box better than the sky q offer.  Sky dont want to lose customers. all the baloney put out recently is a joke.  Sat goes in 7 years, oh yeah, a lot of people will die between now and 7 years.

This message was authored by: Exiled-in-HH

Re: Sky hd or sky Q or Sky Stream of

Sky will allow an active Sky+ HD subscription to renew ... BUT it is an ever diminishing service😉

 

Sky will not activate new Sky+ HD subscriptions🤔

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This message was authored by: TimmyBGood

Re: Sky hd or sky Q or Sky Stream of

Posted by a Superuser, not a Sky employee. Find out more

@BOMITIE wrote:

all the above is total rubbish, sky want to push sky Q as the box has to be returned if one cancels. 


Sky would prefer to 'push' Glass/Stream.  Q dates back to 2016 while Sky+ HD was launched in 2006: both are approaching obsolescence.

 

Comcast is a cable television company with no history in satellite broadcasting.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: TimmyBGood

Re: Sky hd or sky Q or Sky Stream of

Posted by a Superuser, not a Sky employee. Find out more

@BOMITIE wrote:

so they rang sky to cancel  and got an offer on the sky hd box better than the sky q offer.  


So that would be a contract renewal and continuation of existing service, not a new subscription on obsolete hardware which is what we are saying doesn't happen any more.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Avatar for cliff53
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This message was authored by: cliff53

Re: Sky hd or sky Q or Sky Stream of

I suppose its just a subscription re activation, all I know is they offered it, but as I have no box now, its immaterial.

 

Steveboy
This message was authored by: TimmyBGood

Re: Sky hd or sky Q or Sky Stream of

Posted by a Superuser, not a Sky employee. Find out more

@cliff53 

 

Sky+ HD hardware is widely available second hand: about £30 for a 2015 model on eBay, because millions were manufactured and almost all are now out of use.  The point is they are only really worthwhile as a replacement for a box which is currently covered by a monthly payment, because Sky won't now offer new subscription and hasn't for several years.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: BOMITIE

Re: Sky hd or sky Q or Sky Stream of

Just out of interest does that mean if someone has skyq and paying 100 a month and after 12 months they ring to cancel as they dont like it and they say I have  SKY HD box, sky wont pair the  Q card to it?!!

 

Im a bit out of the loop when it comes to sky but I cant see myself moving to sky q knowing I'll lose box if I cancel.  I have an original pace hd box and its perfect.

This message was authored by: Mark39

Re: Sky hd or sky Q or Sky Stream of

Posted by a Superuser, not a Sky employee. Find out more

@BOMITIE once you've had Sky Q installed, there's no way back to Sky+.

This message was authored by: BOMITIE

Re: Sky hd or sky Q or Sky Stream of

Even I change the LNB back to the normal one!!  It seems strange sky will forfeit 100 euro a month but would not surprise me.

This message was authored by: Annie+UK

Re: Sky hd or sky Q or Sky Stream of

Posted by a Superuser, not a Sky employee. Find out more

@BOMITIE wrote:

Just out of interest does that mean if someone has skyq and paying 100 a month and after 12 months they ring to cancel as they dont like it and they say I have  SKY HD box, sky wont pair the  Q card to it?!!

 

Im a bit out of the loop when it comes to sky but I cant see myself moving to sky q knowing I'll lose box if I cancel.  I have an original pace hd box and its perfect.


The box would not work on the Sky Q dish and Sky would not transfer the Sky Q subscription to a Sky+ sub

I am NeurodivergentMy F•A•Qs: Sky GlassSky StreamSky GoSky Plus
This message was authored by: TimmyBGood

Re: Sky hd or sky Q or Sky Stream of

Posted by a Superuser, not a Sky employee. Find out more

@BOMITIE wrote:

 It seems strange sky will forfeit 100 euro a month but would not surprise me.


Sky really doesn't want to be maintaining three entirely different platforms which date from a quarter century timespan.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: Exiled-in-HH

Re: Sky hd or sky Q or Sky Stream of

@BOMITIE Sky have an objective of reducing Sky+ HD subscribers to zero .... as long as  a subscriber renews without issues ... they are not a cost any subscriber reporting issues and expecting support is a cost to Sky🤔

 

Sky only really want subscribers using their supported devices😉

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Avatar for cliff53
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This message was authored by: cliff53

Re: Sky hd or sky Q or Sky Stream of

I know that they offered me a renewed subscription with my sky hd box, but once they realised I had got rid of it, they told me that if I bought another second hand and had a subscription, they would let me use it, however as my subscription lapsed, they would let me have Q. My thinking is Q or stream...... which is better?

Not bothered about recording as catch ups are available on many apps.

 

Steveboy
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