My sky + hd box said no active subscription, I have multiple Room and the other box is fine. Phoned sky and the said the box was faulty. Replaced the box, same issue
Posted by a Superuser, not a Sky employee. Find out more
It's unlikely to be a box issue. More likely that the entitlements on the Viewing Card need to be refreshed.
You'll need to speak to Sky again - I'm not sure if Sky's messaging team can help with this but if you want to give it a try we can ask them to contact you here so that you can do that via a private online chat?
Posted by a Superuser, not a Sky employee. Find out more
It's unlikely to be a box issue. More likely that the entitlements on the Viewing Card need to be refreshed.
You'll need to speak to Sky again - I'm not sure if Sky's messaging team can help with this but if you want to give it a try we can ask them to contact you here so that you can do that via a private online chat?
