Discussion topic: Sky hd box only showing white power button and tried switching off and holding back up button.

This message was authored by: Marion+Adams · ‎25 Nov 2023

I have tried by holding back up button before switching on again and can hear box turning over when on but still only white light on box.

This message was authored by: Tom-W19 · ‎26 Nov 2023

Hi @Marion+Adams

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom

This message was authored by: Mr+Flibbles+86 · ‎28 Nov 2023

We are still looking to help you Marion+Adams. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Discussion topic: Sky hd box only showing white power button and tried switching off and holding back up button.

Sky hd box only showing white power button and tried switching off and holding back up button.

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Re: Sky hd box only showing white power button and tried switching off and holding back up button.

Re: Sky hd box only showing white power button and tried switching off and holding back up button.

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