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Discussion topic: Sky+ hard drive problem

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This message was authored by: Madcatwoman17

Sky+ hard drive problem

Hi,

Had a powercut last night from approx 5pm to 11pm, this morning, got an error flag saying problem with hard drive. Tried switching off and on again but no joy. It says if I do a 'big' reset, I'll lose all my recordings.

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This message was authored by: Annie+UK

Re: Sky+ hard drive problem

Posted by a Superuser, not a Sky employee. Find out more

Try a Planner Rebuild

See question Q02 in my Sky Plus F⋅A⋅Q

 

If that fails then a FSR is your last option, but this does mean you'll eventually need to replace the box as the HDD is on its last legs

I am Neurodivergent Sky+HD  LG NanoCell TV  Xbox Series X  Raspberry Pi 5 (Debian Linux)
My F•A•Qs: Sky GlassSky StreamSky GoSky Plus
This message was authored by: Exiled-in-HH

Re: Sky+ hard drive problem


@Madcatwoman17 wrote:

Hi,

Had a powercut last night from approx 5pm to 11pm, this morning, got an error flag saying problem with hard drive. Tried switching off and on again but no joy. It says if I do a 'big' reset, I'll lose all my recordings.


Isn't it possible to replace the HDD rather than the box?

=============•===========
This message was authored by: Annie+UK

Re: Sky+ hard drive problem

Posted by a Superuser, not a Sky employee. Find out more

@Exiled-in-HH wrote:

@Madcatwoman17 wrote:

Hi,

Had a powercut last night from approx 5pm to 11pm, this morning, got an error flag saying problem with hard drive. Tried switching off and on again but no joy. It says if I do a 'big' reset, I'll lose all my recordings.


Isn't it possible to replace the HDD rather than the box?


Swapping the box is easier for most and cost less than the replacement HDD in most cases

I am Neurodivergent Sky+HD  LG NanoCell TV  Xbox Series X  Raspberry Pi 5 (Debian Linux)
My F•A•Qs: Sky GlassSky StreamSky GoSky Plus
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This message was authored by: Madcatwoman17

Re: Sky+ hard drive problem

I've just tried the 1st one, but it says it can't rebuild the planner in diskless mode.

This message was authored by: Annie+UK

Re: Sky+ hard drive problem

Posted by a Superuser, not a Sky employee. Find out more

@Madcatwoman17 wrote:

I've just tried the 1st one, but it says it can't rebuild the planner in diskless mode.


That suggests the HDD has either failed or has beenbadly corrupted

 

A Full System Reset would be your next step but even if that gets the HDD working it'll be a temp fix and all your recordings, settings etc... will be lost

I am Neurodivergent Sky+HD  LG NanoCell TV  Xbox Series X  Raspberry Pi 5 (Debian Linux)
My F•A•Qs: Sky GlassSky StreamSky GoSky Plus
This message was authored by: Exiled-in-HH

Re: Sky+ hard drive problem


@Annie+UK wrote:

@Exiled-in-HH wrote:

@Madcatwoman17 wrote:

Hi,

Had a powercut last night from approx 5pm to 11pm, this morning, got an error flag saying problem with hard drive. Tried switching off and on again but no joy. It says if I do a 'big' reset, I'll lose all my recordings.


Isn't it possible to replace the HDD rather than the box?


Swapping the box is easier for most and cost less than the replacement HDD in most cases


Yes ... it is a good temporary solution until secondhand box's HDD fails😉

=============•===========
Avatar for Madcatwoman17
Level 1 icon
Topic Author
This message was authored by: Madcatwoman17

Re: Sky+ hard drive problem

@Annie+UK 

Why has this happened, though?

This message was authored by: Annie+UK

Re: Sky+ hard drive problem

Posted by a Superuser, not a Sky employee. Find out more

@Exiled-in-HH wrote:

@Annie+UK wrote:

@Exiled-in-HH wrote:

@Madcatwoman17 wrote:

Hi,

Had a powercut last night from approx 5pm to 11pm, this morning, got an error flag saying problem with hard drive. Tried switching off and on again but no joy. It says if I do a 'big' reset, I'll lose all my recordings.


Isn't it possible to replace the HDD rather than the box?


Swapping the box is easier for most and cost less than the replacement HDD in most cases


Yes ... it is a good temporary solution until secondhand box's HDD fails😉


They will fail with a new HDD also so I don't see your point 😞 evrything is temporary as NOTHING lasts forever!!

I am Neurodivergent Sky+HD  LG NanoCell TV  Xbox Series X  Raspberry Pi 5 (Debian Linux)
My F•A•Qs: Sky GlassSky StreamSky GoSky Plus
This message was authored by: Annie+UK

Re: Sky+ hard drive problem

Posted by a Superuser, not a Sky employee. Find out more

@Madcatwoman17 wrote:

@Annie+UK 

Why has this happened, though?


A harddrive is a complex electronic device and as such will fail sooner or later

I am Neurodivergent Sky+HD  LG NanoCell TV  Xbox Series X  Raspberry Pi 5 (Debian Linux)
My F•A•Qs: Sky GlassSky StreamSky GoSky Plus
This message was authored by: Exiled-in-HH

Re: Sky+ hard drive problem


@Annie+UK wrote:

@Exiled-in-HH wrote:

@Annie+UK wrote:

@Exiled-in-HH wrote:

@Madcatwoman17 wrote:

Hi,

Had a powercut last night from approx 5pm to 11pm, this morning, got an error flag saying problem with hard drive. Tried switching off and on again but no joy. It says if I do a 'big' reset, I'll lose all my recordings.


Isn't it possible to replace the HDD rather than the box?


Swapping the box is easier for most and cost less than the replacement HDD in most cases


Yes ... it is a good temporary solution until secondhand box's HDD fails😉


They will fail with a new HDD also so I don't see your point 😞 evrything is temporary as NOTHING lasts forever!!



Secondhand Sky+ HD boxes and the HDD inside are about 10 or more years old... a new HDD wouldn't be that old😉

=============•===========
This message was authored by: Annie+UK

Re: Sky+ hard drive problem

Posted by a Superuser, not a Sky employee. Find out more

@Exiled-in-HH wrote:

@Annie+UK wrote:

@Exiled-in-HH wrote:

@Annie+UK wrote:

@Exiled-in-HH wrote:

@Madcatwoman17 wrote:

Hi,

Had a powercut last night from approx 5pm to 11pm, this morning, got an error flag saying problem with hard drive. Tried switching off and on again but no joy. It says if I do a 'big' reset, I'll lose all my recordings.


Isn't it possible to replace the HDD rather than the box?


Swapping the box is easier for most and cost less than the replacement HDD in most cases


Yes ... it is a good temporary solution until secondhand box's HDD fails😉


They will fail with a new HDD also so I don't see your point 😞 evrything is temporary as NOTHING lasts forever!!



Secondhand Sky+ HD boxes and the HDD inside are about 10 or more years old... a new HDD wouldn't be that old😉


Secondandboxes maybe that old in actual years but it is the number of years in service that matters more also it is not only HDDs that fail

I am Neurodivergent Sky+HD  LG NanoCell TV  Xbox Series X  Raspberry Pi 5 (Debian Linux)
My F•A•Qs: Sky GlassSky StreamSky GoSky Plus
This message was authored by: Exiled-in-HH

Re: Sky+ hard drive problem


@Annie+UK wrote:

@Exiled-in-HH wrote:

@Annie+UK wrote:

@Exiled-in-HH wrote:

@Annie+UK wrote:

@Exiled-in-HH wrote:

@Madcatwoman17 wrote:

Hi,

Had a powercut last night from approx 5pm to 11pm, this morning, got an error flag saying problem with hard drive. Tried switching off and on again but no joy. It says if I do a 'big' reset, I'll lose all my recordings.


Isn't it possible to replace the HDD rather than the box?


Swapping the box is easier for most and cost less than the replacement HDD in most cases


Yes ... it is a good temporary solution until secondhand box's HDD fails😉


They will fail with a new HDD also so I don't see your point 😞 evrything is temporary as NOTHING lasts forever!!



Secondhand Sky+ HD boxes and the HDD inside are about 10 or more years old... a new HDD wouldn't be that old😉


Secondandboxes maybe that old in actual years but it is the number of years in service that matters more also it is not only HDDs that fail


A new HDD would have ZERO YEARS in service ... isn't this discussion about HDDs😉

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