Sky+ playback not available

[Gaile1]

I just went to play a pre-recorded programme and got the message Sky+ playback is not available. I am also unable to live pause. Everything was working perfectly, this has just happened. I've unplugged and plugged back in but got the same message. Can someone help 🙏🙏🙏

[Mark39 · Accepted solution]

You could try rebuilding your Planner as described here: https://www.sky.com/help/home/sky-tv/sky-tv-plus/sky-plus-watching-sky-tv/sky-plus-recordings/articl...