This discussion topic has been answered Discussion topic: Sky dish
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Message posted on 16 Mar 2026 12:42 PM
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Hi there
is it possible to get a contact phone number to speak with an agent ? I want to make an enquiry about getting an old sky dish that is no longer in use removed from my roof as it's come loose and is dangerous , thank you .
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Message posted on 16 Mar 2026 12:53 PM
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Customers own the dish so it is down to you to employ a third party, Sky DO NOT provide dish removal services especially for the obsolete Sky+ systems
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Message posted on 16 Mar 2026 12:53 PM
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Customers own the dish so it is down to you to employ a third party, Sky DO NOT provide dish removal services especially for the obsolete Sky+ systems
Message posted on 16 Mar 2026 01:02 PM
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Re: Sky dish
And therefore the householder is responsible for any injury or damage caused in the meantime, especially as you've disclosed in a public forum you consider it dangerous. I'd arrange to have it removed asap which will be at your own expense.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 22 Sep 2026 01:13 PM
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Re: Sky dish
can someone confirm that I should remove uninstall dish myself? As part of moving to Stream I specifically asked the question and the Sales told me Sky would remove the dish - was this just Sales talk? thx
Message posted on 22 Sep 2026 01:14 PM
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Re: Sky dish
@SoulboyScotland As postd above Sky do not remove dishes it is your responsibility
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 22 Sep 2026 01:15 PM - last edited: 22 Sep 2026 01:52 PM
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Re: Sky dish
@SoulboyScotland wrote:
can someone confirm that I should remove uninstall dish myself? As part of moving to Stream I specifically asked the question and the Sales told me Sky would remove the dish - was this just Sales talk? thx
It's your dish, do with it as you see fit
Sky don't support Sky+ with "engineers" any more
Message posted on 22 Sep 2026 01:59 PM
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Re: Sky dish
@SoulboyScotland wrote:
was this just Sales talk?
Unfortunately, yes.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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